Help
Start a return
Not the right fit? Send it back within 30 days – return shipping is on us.
30 days to returnFrom the day of delivery
Free return labelWe email it to you
Refund in 5 business daysAfter we receive your item
Returns are free within 30 days of delivery. Items must be unused, unworn and in their original packaging.
How to start a return
- Email contact@nuvery.us with your order number, the item(s) you want to return and the reason (for example size or color).
- We reply within 1–2 business days with your free prepaid return label and instructions.
- Pack the item(s) in the original packaging, attach the label and drop the parcel off with the carrier.
- Once we receive and inspect your return, we refund your original payment method within 5 business days.
Exchanges
Want a different size or color? Mention it in your email and we will send the new item with free shipping, subject to availability.
Full details are in our Returns & Refund Policy.
Start your return here
Tell us your order number, the item and the reason. We send your free return label within 1–2 business days.
Business information
Monday–Friday, 9am–12pm & 2pm–5pm (Mountain Time)
We reply within 1–2 business days.
Nuvery LLC
5830 E 2nd St Ste 7000
Casper, WY 82609, United States